1. Terms of Service
Acceptance of Terms
By using the Industrial Snow Services (ISS) website or engaging our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our website or services.
Scope of Services
ISS provides industrial snow management services, including but not limited to full-service facility snow management, equipment allocation, consulting, and emergency response. Service agreements are customized per client and outlined in individual contracts.
Liability Limitations
ISS is not responsible for service delays caused by extreme weather conditions, government regulations, third-party vendors, or unforeseen circumstances. While we use the latest equipment and technology, snow and ice conditions remain unpredictable, and ISS cannot guarantee complete removal at all times.
Termination of Services
ISS reserves the right to refuse or terminate services at our discretion due to non-payment, contract violations, unsafe working conditions, or other reasonable causes.
2. Privacy Policy
Information Collection & Use
ISS may collect personal and business information, including names, contact details, and site locations, to provide services. This data is used for scheduling, communication, billing, and improving our service offerings.
Data Protection
We do not sell or share your information with third parties except as required to deliver services (e.g., subcontractors, payment processors) or by law. Your data is stored securely and accessed only by authorized personnel.
Cookies & Tracking
Our website may use cookies to enhance user experience and collect analytics. Users can disable cookies in their browser settings, but this may affect website functionality.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us.
3. Disclaimer
Service Disclaimer
ISS services are provided “as is” without warranties of specific results. While we strive for excellence, weather unpredictability and external factors may affect service outcomes.
Website Information
The content on this website is for informational purposes only and should not be considered professional advice. ISS is not liable for errors, outdated information, or reliance on website content.
4. Emergency Services Disclaimer
Urgent Response Protocol
If you require immediate snow removal or emergency assistance, please call our 24-hour hotline. Submitting a website inquiry does not guarantee an immediate response.
Limitations of Emergency Services
While ISS prioritizes emergency situations, response times may vary due to demand, weather conditions, or equipment availability. Service agreements may dictate priority levels.
5. Intellectual Property Notice
Ownership
All content, logos, trademarks, and materials on the ISS website and marketing materials are the property of ISS and protected under copyright laws.
Prohibited Use
Users may not copy, distribute, or modify ISS content without express written permission. Unauthorized use may result in legal action.
6. Billing & Payment Policy
Flexible Billing Options
ISS offers customizable billing plans, including:
- Hourly Rates – Billed based on service hours.
- Fixed Seasonal Pricing – Predictable costs regardless of snowfall.
- Customized Plans – Tailored pricing to meet specific site needs.
Payment Terms
All invoices are due based on the agreed-upon contract terms. Late payments may incur penalties.
Refund & Cancellation Policy
Refunds and cancellations are subject to the terms outlined in individual contracts.